Our office will be issuing credits for all cancelled classes, programs and rentals/reservations affected by the COVID-19 situation.
If a participant is unable to continue in a program due to illness or exposure related to Covid-19, they will receive a credit that is pro-rated based on the number of days that are missed of said program(s). The participant may request a refund of the credit via email at email@example.com or by calling the Central Office at 301-600-2936.
For any cancelled day(s) of a program due to inclement weather or unforeseen circumstances that cannot be rescheduled, participants will receive a pro-rated refund for the number of day(s) missed.
For more information regarding the impacts of COVID-19 on parks and recreation, or your customer accounts, please call our Main Office at 301-600-2936 or email firstname.lastname@example.org
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The safety and wellness of our participants and staff are of primary importance to us. Recreation Staff and Activity Leaders/Coaches will be following best practices and current state/local protocols throughout the duration of all recreation activities.
Prior to each program, participants will receive important information via email that will inform on what to bring and what to be prepared for. Activities may be modified in some way. Participants should read the program description thoroughly, review the requirements/format, and then decide on their comfort level prior to enrolling.
Things to Know - COVID 19
The Parks and Recreation Main Office is not open to the public at this time.
The office will be open to public visitors by appointment only. Please call 301-600-2936 to make an appointment.
We advise that you call our office at 301-600-2936 or email email@example.com if you have questions or concerns.
Indoor Facility Rentals/Reservations:
Catoctin Creek Nature Center, Fountain Rock Nature Center, and Rose Hill Museum Visitation:
Catoctin Creek Nature Center
Fountain Rock Nature Center
Rose Hill Museum
Ballenger Creek Community Building
Athletic Field Reservations:
Athletic fields, are currently open to normal use through the permit process. If you have a question regarding your organization’s field usage, you may contact the field scheduling office at firstname.lastname@example.org.
Park Shelter Rentals:
Park shelter reservations are currently open. Those with reservations must ensure all current State and Local COVID-19 Regulations and Protocols are followed.
County parks are open. Some facilities and/or amenities inside those parks may have limited or no access to the public. Playgrounds are now open to public use, however physical distancing must be adhered to.
Visiting a park is a good way to improve mental health, relieve stress and exercise, things we especially need right now. So, follow the guidelines for physical distancing and for protecting your personal health and enjoy your next visit.
No. A good portion of your safety relies on you, since any public facility is only as clean as the last person who touched it. The Frederick County Health Department has a web page devoted to COVID-19 updates and resources, including videos on good hygiene measures to protect yourself. http://health.frederickcountymd.gov/
The Division of Parks and Recreation will complete staff and participant health screenings prior to the start of a program.
If a participant or staff member exhibits symptoms during a program, they should immediately be isolated and sent home or to a health care facility depending on the severity of the symptoms. They will not be allowed to return to the program until they have met the CDC criteria to discontinue home isolation. Anyone in close contact with a person exhibiting symptoms will not be able to attend the program. The best source of information for COVID-19 related concerns is http://health.frederickcountymd.gov/
In the event of a COVID-19 transmission confirmation or investigation, the Division of Parks and Recreation will follow protocol within the COVID-19 Contact Tracing Document . We will contact the Health Department and follow their direction.
Please email email@example.com and include the best way to contact you should the appropriate personnel need more information.
If you have specific questions regarding the Parks and Recreation Division, their policies and practices, please call the Parks and Recreation main office Monday through Friday, 8 am – 4 pm at 301-600-2936.